/ Kursdetails
Call Centre English - Part 2 (B1/B2)
| Status | |
| Kursnummer | 241G1298 |
| Beginn | Di., 09.07.2024, 10:45 - 12:15 Uhr |
| Kursgebühr | 15,00 € |
| Dauer | 1 Termine |
| Kursleitung |
Dr. Cassandra Spaan
|
| Kursort |
VHS am Sonnenhausplatz
Lüpertzender Straße 85, 41061 Mönchengladbach |
Polite and simple language, which leaves little room for misinterpretations, is of the essence, when working at a call centre. You will learn and practice how to take orders, ask for details and clarifications, how to refuse politely and also, how to pacify upset customers.
Datum
09.07.2024
Uhrzeit
10:45 - 12:15 Uhr
Ort
Lüpertzender Straße 85,
VHS am Sonnenhausplatz;3.Stock;Raum 307
